Last Updated: September 19, 2023
Our commitment is to deliver quality products that meet your expectations. We understand the importance of customer satisfaction and have outlined our Returns and Refunds Policy below.
No Returns or Exchanges
Due to the unique nature of our products, we do not accept returns or exchanges. All purchases are considered final. We encourage you to review your order carefully before confirming your purchase.
Exceptions for Jurisdictions
In compliance with local laws, certain jurisdictions may mandate returns or exchanges. In such cases, we adhere to the legal requirements. Should you require assistance under these circumstances, please reach out to our customer support with relevant details.
Refunds for Defective or Damaged Products
If you receive a product that is defective or damaged upon arrival, please inform us within 7 days of receipt. Contact us with detailed information about the product issue. Upon verification of the defect or damage caused by our fault, we will offer a refund or a replacement at our discretion.
Cancellation Policy
Orders may be canceled if they have not been processed for shipment. For cancellations, contact us promptly. Orders already in the shipping process cannot be canceled.
Contact Information
For questions or concerns regarding this policy, you can contact us here.
Policy Amendments
We may update this policy periodically. Changes will be effective immediately upon posting on our website.
Governing Law
This policy is governed by the laws of the state of Texas and is subject to the jurisdiction where our company is located, in San Antonio, TX.
We value your patronage at MadDogSexJerk and are dedicated to ensuring a satisfactory experience with our products and services.